Recent Posts

Water Damage Cleanup Mistakes

8/3/2022 (Permalink)

Water damage cleanup mistakes can lead to a lot of headaches and stress. If your property needs water damage restoration, here are a few of the mistakes you’ll want to avoid.

Waiting Before Cleanup

Water damage can lead to a lot of problems. The first rule of cleanup is to do it as soon as possible. Every minute that your belongings and property stay submerged lessens the chances of you getting that item or property back to its pre-damaged state. If you wait until it’s convenient to perform the cleanup, you’ll only end up with bigger problems.

Wrong Equipment

Using the wrong equipment will only aggravate the problem. Plus, the kind of equipment or tools you have might not be suitable for handling the water in your home. That means you won’t succeed at drying your home completely, which will leave your home at the mercy of mold and mildew growth. Don’t let that happen. Hire pros to handle this for you. They have specialized equipment to ensure the fast and efficient drying of your belongings and property.

Neglecting Important Details

Most of the time, people forget about the items they slog through when they wade through water damage. But there could be an electrical problem, broken glass, and other items that could injure you. It’s best that you hire pros instead of tackling this on your own. Restoration experts know what to look out for and how to do this in the safest way possible. They’re much better equipped to handle this than you with your makeshift tools.

Not Doing Your Homework

When you look for a restoration service, don’t hire the first company that you find. Look at the company’s history and background. SERVPRO of Kearney and North Platte is your trusted resource for cleaning and restoring water-damaged property. Our teams are IICRC certified. We have the latest advanced equipment and training to make sure your water damage problems are solved completely.

If you have water damage to your home or business property, call us anytime 24/7 at 308-535-1115. We'll be there to help!

Preventing Water Damage Caused by Frozen Pipes

3/9/2022 (Permalink)

SERVPRO Provides Water Removal Services During the Winter in the Kearney and North Platte area

As most people know, winterizing your home in the fall can help prevent issues in the winter when the temperatures drop and snow flies. Prevention is always the key to avoiding costly damage caused by cold temperatures or snowfall. 

When it comes to deterring frozen pipes and ice damming in the Kearney and North Platte area, most homeowners know the basics of winterizing your home. However, for houses that seem to be prone to damage in the winter, there are several steps you can take to prevent issues related to cold weather. First off, it is always wise to remove outdoor water fixtures, including hoses and sprinkler systems.

If certain sections of your pipes have frozen in the past, you may need to take steps to keep them warm in the wintertime. One way is to wrap a UL-endorsed heater tape to your water lines with a thermostat to prevent overheating. A less expensive way is to cover all of your pipes with foam insulation. It is also wise to heat your sink drain lines with a lamp or leave your cabinets open, especially on cold nights.

If your power happens to go out during a storm, you should open both your cold and hot water faucets so the water keeps moving. You can also go through your hose and seal off any gaps or cracks near any of your water pipes. Other more permanent prevention methods are a thermal convection-powered hot water recirculation valve or installing a "RedyTemp" system that monitors the water temperature inside your lines.

But, if you still notice a leak caused by a pipe freeze or ice dam, our SERVPRO technicians can help in the following ways:

  • Water Removal Services
  • Water Damage Repairs
  • Applied Structural Drying (ASD)
  • Water Clean Up

Anytime you notice water inside your house where it is not supposed to be, call SERVPRO of Kearney and North Platte at (308) 535-1115.

Training Employees for Fire Safety

3/9/2022 (Permalink)

The P.A.S.S Technique

If employees aren't confident they can safely put out a fire, they should evacuate instead. The acronym P.A.S.S. helps employees remember each step of using an extinguisher to reduce fire damage.

  • Pull the pin. Find the pin at the top of the canister and pull it out to break the tamper seal.
  • Aim the nozzle at the base of the fire. When the source of water is doused, the flames should die down.
  • Squeeze the handle to release the pressurized chemicals inside the canister.
  • Sweep the spray from side to side, maintaining your focus at the base of the fire.

After working through the steps, keep your eye on the area. If flames reappear, repeat steps 2 to 4.

Annual Fire Response Drills

Use the following steps in case of a fire (and during yearly drills.)

  • Pull the fire alarm and alert the fire department.
  • Protect the designated evacuation path. If fire, heat, or smoke threatens to come between employees and the exit, personnel should evacuate instead of fighting the fire.
  • Choose an appropriate extinguisher.
  • Complete the P.A.S.S. technique.
  • Observe the location of the fire to catch any flames that may reignite.
  • Evacuate immediately if the fire is too big, if the air isn't safe to breathe, if the room is too hot or smoky, and/or if the evacuation path is compromised.

Once the ability to use the fire extinguisher has been mastered and employees have been trained in the fire response routine, schedule opportunities for employees to practice their responses to a fire.

Practice Safety

It doesn't take long for a kitchen fire to pop up in a restaurant or flames to appear in an industrial setting. Protect your employees with training on how to use a fire extinguisher and regular drills in fire safety techniques. Fire damage restoration professionals could provide you with further resources.

Spring Storms Affect the Kearney and North Platte Area

3/9/2022 (Permalink)

Whether it's your home or your business, strong storms can wreak havoc on your property.

Living in the Kearney and North Platte area we have grown accustom to living with the lively weather patterns that the spring season brings.

Sometimes, there's not much you can do to protect your property when 100+ MPH winds hit. Generally, we focus on what's most important... our loved ones. After the storm clouds clear a small percentage of our population will find damage to their homes and businesses.

SERVPRO is prepared to assist after spring storms. 

So whether it's a flooded basement in your home, or the entire roof ripped from your building, there's only one call to make. The cleanup professionals at SERVPRO of Kearney and North Platte quietly taking to the streets 24 hours a day, 7 days a week with the best training and equipment. Call us at 308.535.1115

We are prepared to do the hard work necessary to make it "Like it never even happened."

What Are My Options when I Have a Commercial Flood?

11/8/2021 (Permalink)

Commercial Water Emergencies in Kearney and North Platte can occur at any time of the year. Sometimes, you may find yourself unable to trade until the situation is under control.

Can I get a business rate reduction as a result of flooding?

In some situations where water intrusion is beyond your control, you may reduce your business rates. However, the surest way to limit losses to revenue is to take a proactive approach to restoration by enlisting commercial water removal experts in Kearney and North Platte. Using a professional service that has experience working on commercial projects can reduce losses as well as providing you with a precise time frame to plan your business activities. Our crew chiefs can inform you of necessary restoration, possible outcomes, and working closely with local insurance adjusters.

Where can I source water displacement pumps to move water out of my premises?

Local hire centers are available to rent displacement pumps temporarily. However, you should ask yourself whether you or your staff are qualified to set up, pump, and dispose of wastewater correctly. Different types of water damage requires different types of equipment. Water with solid waste requires a pump with unique characteristics. Self-priming trash pumps have the necessary lift, volume, and ducts to transport solid wastes. However, it may be illegal to dispose of solid wastes in a regular sewer point, meaning you also need a means of transport to take wastewater to a facility for disposal. SERVPRO has both the equipment and the expertise to remove water from your commercial property following local and state regulations.

What types of water removal equipment are available to SERVPRO technicians, and what are their uses?

  • High-pressure pumps provide significant power to transport water uphill and out of the property
  • Self-priming trash pumps are capable of passing water with solid waste up to 1.25 inches
  • Electric submersible pumps move from 100 to 18,000 gallons per hour
  • Weighted extraction tools for removing moisture from thick fabrics or textiles like carpets
  • Light wands which are agile enough to reach areas with space restrictions

How can I choose the right extraction tool for water displacement?

Pumping equipment is the most efficient in terms of a gallon per hour (GPH.) Next, extraction tools that are useful once pumping becomes inefficient- usually once standing water drops below two inches. Dehumidification equipment is the least efficient, and we usually reserve it for drying residual moisture or lowering the moisture content of building materials. There are other considerations when choosing your equipment, such as how far water needs transporting to reach your sewer points or storage tanks. A distance of more than twenty-five feet usually requires a high-pressure pump to displace water efficiently.

Does my business insurance cover mold growth?

It is essential to check your insurance policy to be sure of your coverage. Commercial properties usually cover flooding under a separate policy to business insurance. Equally, mold growth is usually only covered if the mold is the direct result of the water intrusion. Crucially, if mold occurs after the event, property managers must prove that appropriate mitigation efforts take place. Our water damage restoration (WRT) technicians can take steps to reduce the likelihood of mold growth. These include maintaining control over relative humidity throughout the service using thermal hygrometers. We can also take precautionary steps to prevent mold growth by applying anti-microbial treatments in the affected area. 

What are the necessary steps to take when there is water intrusion at commercial premises?

  • Contact your insurance provider to notify them of the situation
  • Reach out to professional restorers as soon as possible- our emergency call-lines are in operation twenty-four hours a day.
  • Use local companies to reduce call-out times- we promise to arrive within four hours of notification of loss.
  • Wait for crew chiefs to arrive who can communicate closely with both you and your adjuster

When is it safe to reopen my business after a commercial water emergency?

A business is safe to reopen once it returns to a sanitary state. Water can carry microbes into premises, which can cause health and safety concerns. Our team can not only remove the body of water from your property but can also clean, dismantle, and reassemble the affected area. We are using chemical agents that can kill any potential microbial growth, which may include bacteria, fungi, or viruses. Once the property is thoroughly decontaminated and dry, our crew chief can perform a walkthrough. The walkthroughs occur once the restoration is complete, and we can pass on any paperwork to your insurance provider to complete a stress-free claim.

If your business requires emergency water recovery, our commercial teams are available. Contact SERVPRO of Kearney and North Platte at (308) 535-1115. 

Back to Business!

11/8/2021 (Permalink)

The restoration and recovery of a water loss in your office happen in phases. Should disasters strike during working hours, you need to find a suitable solution that can keep your facility open to your customers until restoration work can safely begin. A prompt response with our emergency services, including extraction and controlled demolition, can allow the business to remain open until the workday ends, and our SERVPRO technicians can get to work on restoration.

Emergency repairs do not fully resolve the water damage to your offices, and often the full recovery of your property involves the use of many restoration tools, machines, products, and techniques. A priority of our rapid response team arriving at your office building is determining the source of the water damage and addressing it whenever possible. Ruptures to the plumbing after pipes freezing or a broken faucet might allow for substantial water depositing on the floors, and require repair before extraction and drying efforts can be practical.

At first, repairs to the plumbing can begin when our in-house contractors arrive at the office building. Because there are so many desks and other furniture that can get saturated by standing water concerns, extraction is also a vital element to the pre-restoration process. With the appropriate containment strategies in place to encase the drying zones like the damaged bathrooms, we can work to keep your office open until closing time.

While the full measure of restoration work does not begin when our rapid response team first arrives, preliminary actions can reduce total property loss. With efficient drying tools like our air movers and dehumidifiers, we can make short work of compromising water loss effects.

The recovery of your office building, including the containment of the source of the water loss, involves a combination of our experienced SERVPRO of Kearney and North Platte technicians and in-house commercial contractors. From our emergency response to our tireless work to get your doors back open, it is our business to get you back in business. Give us a call at (308) 535-1115.

Is Your Carpet Ruined After a Flood?

11/8/2021 (Permalink)

Floods can bring contaminants, dirt, and soil into your home. Even after removing the standing water and drying a property, these stains can remain on surfaces, particularly those porous materials like carpets.

Performing flood damage restoration in Nebraska area home relies on expertise and effort. SERVPRO technicians are trained to recognize different carpet damage types from absorption to agglomeration and water exposure. Using tried and tested methods, we can often return carpets and textiles to an original condition. At the end of service, one of our crew chiefs can guide you through the property to explain the outcomes of restoration and effective restoration of materials.

  • Burn tests and chemical tests are performed as standard to avoid further damage.
  • Our hot water extraction techniques are effective at removing soils from carpets, textiles, and other porous materials.
  • Roto machine buffering can restore the luster of wet carpets in the property.

Restoring rather than replacing materials is more cost-effective. Contact SERVPRO of Kearney and North Platte for flood damage restoration at (308) 535-1115

How Landscaping Can Help Slow Flood Damage

11/8/2021 (Permalink)

Have you ever seen a school science demonstration of water being poured into two equal containers of soil, but one has plants growing and one does not? In the box void of vegetation, the water runs out the bottom nearly as quickly as it flowed in. In the box containing rooted plants, only a minimal amount of water trickles out. This experiment shows the importance of proper water management around your property. Learn how you can become one with the flow, using easy landscaping projects to prevent storm run-off from causing outside flooding around your home in the Kearney and North Platte area.

  1. Slow the flow. Apply a deep layer of heavy mulch to slow rain drainage, giving it time to filter through the soil instead of pooling or running off to problem areas.
  2. Cultivate plants. Installing plants and shrubs at the base of your home can help slow the flow of water and prevent outside flooding. If you have a particular area where water tends to pool during storms, consider making a rain garden. This shallow basin is not a bog or a pond, but it uses plants to filter the rain water and facilitate its travels to the water table.
  3. Be a water mover. During the next rain storm, check the flow of water from your roof. Look for areas that need rerouted and consider adding rain chains, moving gutters, or adding flexible extensions to downspouts to direct water away from your foundation.
  4. Keep water captive. Add a rain barrel to the end of a downspout and feel good about your impact on the environment when using that recovered water to help take care of your plants.

Outside flooding can cause damage to structures on your property.

When water damage happens, it can quickly lead to mold trouble since mold spores are abundant in the environment and reproduce quickly. Professional water mitigation specialists can help clean up flood water and ensure materials are dried thoroughly to prevent your minor problem from becoming a major one.

Continuing Education Classes

11/1/2021 (Permalink)

SERVPRO of Kearney and North Platte offers both credit and non-credit courses for insurance agents, insurance adjusters, and Real Estate professionals. Our offered Continuing Education (CE) Courses provide you and your employees with information that will allow you to better service your customers.

These programs are designed to improve the knowledge of your staff regarding emergency mitigation. Our franchise has held Continuing Education Courses on various topics including:

  • Biohazard Cleanup
  • Understanding Mold in the Restoration Industry
  • Restorative Drying for Water Damage
  • Mitigation Awareness Response Seminars
  • The Hazards of Hoarding

Our upcoming CE Course will be December 9th through our zoom link.

"Ethics"

The premise for this ethics course is that although we may have solid ethical foundations and usually make rational ethical decisions, ethical lapses are likely to come when we are stressed, angry, upset, worried, or otherwise disengaged. Each and every day we are faced with decisions that could cause harm to others or ourselves. Facing ethical decisions can be very difficult, especially when we make decisions that may seem correct at first, but we later find out were not so great. As we explore what "Ethics" is, you will be challenged to become involved in group activities. The group activities will help reinforce what has been learned, as well as increase your ability to better deal with ethical decision-making in your own life.

If you have any questions, please contact Nathan Koerner at nathan@goSERVPRO.com or give him a call at 712-253-3852 

Reviews and Why They Are Important

11/1/2021 (Permalink)

SERVPRO of Kearney and North Platte has been restoring homes and commercial properties for sometime now.

SERVPRO strives to provide the highest quality and efficient work possible. No matter what your expectations are for fire and water damage, mold remediation, or COVID-19 cleaning, we strive to exceed them.

This is where YOU come in.

As a customer, we understand that you want to know how great the technicians are at SERVPRO of Kearney and North Platte.

Check out our current testimonial page for a vast representation of what our customers think about us.

Have you been serviced by SERVPRO of Kearney and North Platte but haven't left a review yet?

Whether we provided our restoration or remediation services a year ago or yesterday, there is still more than enough time to write about your experience. 

We want to know what you think about our services so we can continue our high quality and efficient work!

Have Questions? Call Us Today: 308-535-1115