What our Customers say...

Testimonials

Thank you for all your help. Your service was fast and excellent.  Great group of people. Tanner Johnson, thank you for taking all my calls and your prompt response to the messages. You truly care.

I can not express enough the great level of professionalism, promptness and expertise that Tanner and Dalton provided in our time of crisis. They worked straight through each day to clean up a disaster and made a terrible situation much more manageable. We also had the pleasure of meeting Jason and Zach when they came to inspect the clean up process. I highly recommend the team at SERVPRO and will always use them for any future needs. Thank you SERVPRO you have a great team working for you!

SERVPRO of Sooland has been very easy to work with and has been very professional on what they offer the Pump & Pantries. I would recommend them to anyone that asks!

I came home to a flooded basement, I called Brooke and in 40 minutes I had a CREW sucking water out, moving all of our belongings out, and beginning the cleanup process. Obviously the weight of the world was on my shoulders, and I asked the crew manager (Tanner) what I needed to do. He said Travis, you don't need to do ANYTHING from here on out. We take care of everything. We'll take pictures for your insurance, move everything out, pull the carpet pad, dry everything, fix the pipe that broke, fix the window that broke, take care of your drywall, and when it's all done we'll move everything back in where it was. Don't worry about anything, we handle it all. It gets better... my insurance company was not being very cooperative. So Matt (The Owner) personally turns it into his mission to get it taken care of... the owner did this!! This guy went to bat for us like we were family, and that's exactly how SERVPRO made us feel, like we were family. Jeremy, Brooke, and Tanner were constantly checking in to see how we were doing and updating us on the process. IMPORTANT: The SERVPRO workers are professionalism personified!! They wear polos, khaki pants, and work extremely hard. You have no questions about letting these people in your home while you're not there and at work. I'm suggesting SERVPRO to anyone that will listen. They tackled a massive problem and made it feel just like their slogan says "Like it never even happened." They were in and out and had our basement back in shape in no time. Use them for water damage, fire, mold, cleaning, or petty much any disaster in your home or business. They truly work miracles and take all the stress away immediately!! Thank you SERVPRO Travis Morgan Dakota Dunes

I worked with Dirk and Elyssa to set up help for a client after a fire in their home. They had their crew on it immediately and did a great job. I will definitely use SERVPRO of Lincoln again if needed.

SERVPRO did more in 6hours then the previous company did in 3 days. Fast, Friendly, and efficient. Shelby needs a raise! The crew is doing a great job on a huge project. Thanks Mark for all you are doing!!

SERVPRO has really stepped up in Sioux City as a go to for restoration services. This veteran owned business goes above and beyond for the customer. We had our upstairs bathroom flood and they were on it within the hour with their team of professionals got it dried properly within a few days. Highly recommend!

When you call SERVPRO to deal with water damage you know they will do whatever is necessary to extract the water efficiently before mold grows or other problems arise. They know what they are doing and have the right equipment and knowledge to dry up your house. I would recommend them (and I do all the time) to anyone who has water or fire damage. Their slogan "Like it never even happened." says it all!

SERVPRO has treated our clients very well.

Michelle and Zach are awesome to work with. Fast friendly staff and made a bad situation a lot better.  I can't thank you enough.  Highly recommend SERVPRO.  

SERVPRO has really stepped up in Sioux City as a go to for restoration services. This veteran owned business goes above and beyond for the customer. We had our upstairs bathroom flood and they were on it within the hour with their team of professionals got it dried properly within a few days. Highly recommend!

Very responsive....did excellent work. Jeremy made sure everything was done to our satisfaction with continual follow up. Scott who did all the drywall, mudding and painting was awesome.

Top quality professionals from start to finish. Kind, courteous and thorough. SERVPRO teams went above and beyond the initial job requirements to ensure our home was safe and basement was cleaned and restored to, almost better than, original. We highly recommend SERVPRO Sooland for cleaning/restoration needs! Thank you!

Thank you for your company's super fast response.  I was shocked to come home today and see everything out and the drying process starting.  My son said your guys were very friendly. 

Absolutely amazing. I couldn't be any more pleased. I cannot express to you all the gratitude I have for your people. Connie was marvelous! She was so helpful & answered my multitude of questions. I cannot say anything bad. I will definitely recommend your people to everyone I know! Thank you for a job well done.

I have used SERVPRO twice now (once for a small pipe break and then again when my basement flooded) and both times THEY WERE GREAT. They are always professional and take great care of my home and all of my personal items. 

I have used SERVPRO of Sooland for my personal water issue and have recommended them for 2 fire cleanups!

The young man in charge is well organized and very good at getting back to you.  The on-site crew, with Tanner in charge, is phenomenal.

They work hard and above all are very trustworthy.  I am comfortable leaving them in my house while I am gone!!

I highly recommend them for all your fire and water clean-up and restoration.  They do covid clean-up too!

Wow!! Speedy and great to work with!!! I can't say enough good things about them!!!

SERVPRO is awesome!

If I ever needed any similar work done again, I would definitely use SERVPRO again. I am 110% satisfied. 

All of SERVPRO's hardwork was much appreciated and did not go unnoticed. I suggest them to anyone who needs help with fire or water. I recently had a small water problem and they were just as great then as they were a couple years ago when I had a fire. They really make a bad situation better. 

I just want to take this opportunity to give you all a deep heart felt THANK YOU!!! ...On Monday, May 9th, our church building suffered immense damage directly from a hail storm.  Some of those stones slammed all the way through our 2 yr old roof and allowed hundreds of gallons of water to flow into our auditorium and some class rooms.  ...Within 40 minutes, Kirk and crew were there equipped with smiles, a truck load of equipment and assurances that it would all be okay.  ...By Saturday, the new roof was on and completed.  By Sunday, we were able to worship in our building.  Almost as if nothing had happened. ...Again, I just want to express my deep, heartfelt gratitude for your great service.  I have frequently used SERVPRO here in Lincoln.  Just know, that without a doubt your services will always be my first "go to".  ...My prayer for you is for safe keeping and prosperity.  God Bless you all.

Very professional & courteous.  We have had SERVPRO at 3 different locations in the past and are very satisfied with the results.  We will recommend you to others.

What a wonderful team! Thank you for the feedback and daily updates- it was so helpful. You are a great team to work with!! 

SERVPRO has been helpful since day one and I could not imagine working with anyone else. My bathrooms all turned out great and SERVPRO was there every step of the way and keeping me updated every single day. I had faith in them from the start but I was shocked by how much I loved the final outcome. Thank you SERVPRO. 

I was impressed by the well organized operation and the number of resources you had available. Having your crew onsite after our fire was a real encouragement. It was good just to see activity, progress and lights inside the building! Thank you!

They were very prompt and courteous.  The job was well done.  I am very happy with the outcome!

Great. Crew did a very nice job and very professional.  Well done. Thanks.

After two rain storms in less than a year, we couldn't be more appreciative of SERVPRO crews taking care of us. They are always here immediately and answer our questions and make sure we are well taken care of. 

So grateful. Everyone at SERVPRO was wonderful. The job was done well and quickly.

Had a major sewer back up caused by a big storm and SERVPRO got to me pretty quick and took care of everything. Great job!

This was the 2nd time we've used SERVPRO after a storm! Thank you, thank you thank you again for the great work!

Customer service, ease of communication with their team and overall urgency and thoroughness! All around they’re the best! Wet carpets are overwhelming to say the least, SERVPRO takes your stress away!

These people are nothing short of AMAZING!!! Brooke is an Angel and puts up with me too much, Josh & Tanner were fantastic as they were the first to show up. My 3yr old son fell in love with Tanner and they were so good with him. RJ and E(sorry buddy don't know how to spell your name) were super as well. Our fridge decided to flood our floor a few days ago and they have been there for EVERYTHING including helping me deal with our insurance. THANK YOU from the bottom of my heart for your help thus far!!

SERVPRO has done amazing work at our facility. Always friendly and professional. They worked with my abnormal schedule to get the job done. I highly recommend them for any professional cleaning. They are the best!

Always got work when you need it!

SERVPRO was at my house right away both times we needed them. Their staff are all professional and friendly. I hope I never need them again, but if I do, I won’t hesitate to call them. Thanks!

They were so fast!! And so friendly, we certainly appreciated their service! Thank you SERVPRO!

Shout out to my friend, Mark Egge, division lead for large loss at SERVPRO Lincoln.

What Makes Him stand apart Is his willingness to connect people. Even when there’s no profit for him.

IE. servant leader.

He also believes in leading his crew through his example.

He’s currently helping large business operations from New Orleans west to Beaumont TX If you know anyone who has suffered physical catastrophic damage in those areas ??

I found my basement full of water from sump pump failure. Not knowing who to call, I called a couple places and was given oh we are sorry can't help you today but when I called SERVPRO they got a crew to my house within 2 hours. They assessed the issue, put together a plan and immediately went to work to save my belongings. They stayed until they were satisfied nothing would be ruined then came back as many times as needed to get the job done.

The changes made in the last few years have made all the difference. These professional “first responders” are there when you need them, 24/7 to help you get back on your feet and/or back in business. I highly recommend them!

The people here at SERVPRO are wonderful. They do fantastic work and provide best in class service. Thank you for the great work you do and for providing awesome customer service!!

Great people to work with. We needed someone to do these services in Western Nebraska.  

Such great people to work with and very Community oriented.  Glad to have them in our Community.

We are such a lucky community to have SERVPRO here.  Great people to work with. 

SERVPRO was very professional  I am very impressed with the services they offer.  Great people to work with.  

GREAT people to work with! 

An outside spigot had frozen over and water came into my crawlspace. SERVPRO came out right away. They were professional and very helpful. They made everything painless!!! Thank you!!



   

   

Great people to work with!!!

Great people to work with! Professional and get the job done right!